Home electronics warranty repairs
TVs, personal video recorders (PVR) and other home entertainment equipment that are under a current manufacturer’s warranty can usually be repaired by PVS at no cost to the customer. Your repair can be carried out either at our Warranty Repair Centre or in your own home.
Is your TV or audio/visual equipment out of warranty? Click here to find out about non-warranty repairs.
Repair Centre based warranty repairs
If your TV or audio equipment is still under warranty, simply bring it into the PVS Repair Centre in Peterborough with your proof of purchase and leave it with us for repair. We will test your equipment, diagnose any faults and, if possible, repair the unit.
The PVS Repair Centre is open 6 days a week – check our opening times. When your item is ready for collection, we will contact you to arrange collection – or if a repair is not possible, we will advise you of your options under the terms of the warranty.
In home warranty repairs
If you cannot visit PVS’s Peterborough Repair Centre, or if your TV screen is larger than 32”, please call our Repair Helpline on 01733 328888 to book a visit from one of our qualified Repair Engineers.
PVS Engineers call to homes and businesses throughout East Anglia six days a week and complete an average of 70% of repairs on the first visit. If your item cannot be repaired during our engineer’s we will take it to our Peterborough based Repair Centre to complete the repair. All our in home repair services include a return of the item and reinstallation.
Please note that while many manufacturers will cover the cost of an in home repair by an engineer, not all do. It is important to check your warranty before booking your appointment.
PVS Repair Engineers visit all the following post codes:
- Peterborough: PE1 – PE20 and surrounding areas: PE26 – PE38
- Cambridge: all CB postcodes
- Stevenage: all SG postcodes
- Milton Keynes: all MK2 – MK19 and MK40 – MK46 postcodes
- Rutland area: all LE15 – LE16 postcodes
- Northampton: NN1 – NN29 postcodes
- St Albans: AL1-10 postcodes
- Luton: LU1-7 postcodes
Please contact our Repair Helpline on 01733 328888 to discuss your warranty repair.